HRDC Claimable Course

System Analysis and Design

Analyse Needs. Design Better Systems. Enable Digital Transformation.

Course Synopsis

System Analysis and Design introduces participants to the essential concepts and practical approaches used to analyse business requirements and translate them into structured digital system solutions.

The programme covers requirement gathering, business process analysis, the System Development Life Cycle, process modelling, system documentation, design principles, stakeholder coordination, and system implementation considerations. Participants will also explore how system analysis supports workflow automation, enterprise digitalisation, operational integration, and Industry 4.0 transformation.

Learning Outcome

Upon completion of the programme, participants will be able to:

Explain the purpose and importance of system analysis and design
Describe the stages of the System Development Life Cycle
Identify business requirements and operational workflows
Apply basic process analysis and modelling concepts
Explain system design considerations and user requirements
Recognise the relationship between systems, users, data, and business processes
Explain how system analysis supports Industry 4.0 transformation initiatives

Course Topics

Introduction to System Analysis & Industry 4.0

Understanding systems and information systems
System analysis
System design
Role of systems analysts
Business processes and workflows
Digital transformation
Industry 4.0 fundamentals
Importance of structured systems
Enterprise system examples
Operational challenges addressed by digital systems
ERP, inventory, workflow, IoT, and customer relationship systems

Business Requirements & Problem Analysis

Business requirements
Functional requirements
Non-functional requirements
Operational pain points
Requirement gathering
Interviews
Observation
Questionnaires
Document review
Stakeholder identification
User expectations
Problem analysis
Identifying process inefficiencies

System Development Life Cycle

Introduction to SDLC
Planning
Analysis
Design
Development
Testing
Implementation
Maintenance
Waterfall model
Agile approach
Importance of documentation
Project coordination in system development
Managing digital transformation through structured development approaches

Process Modelling & System Documentation

Purpose of process modelling
Flowcharts
Process mapping
Data flow concepts
Basic Data Flow Diagrams
Input-process-output relationships
Business workflow analysis
System documentation
Use cases
Reporting requirements
Information flow within organisations
Developing basic process flow diagrams

Fundamentals of System Design

Purpose of system design
User-centric design
System interfaces
Input design
Output design
Structuring digital solutions
Designing systems around user and operational requirements
Key considerations in developing effective systems

Stakeholders, Communication & System Implementation

Role of stakeholders in system projects
Communication between business and technical teams
Managing user expectations
User acceptance considerations
Training and user support
Implementation challenges
Resistance to change
Change management basics
System testing awareness
Feedback and improvement cycles
Operational transition planning
Common causes of implementation failure

System Analysis in Industry 4.0

Digital workflow systems
Automation systems
IoT-enabled systems
Dashboards and reporting
Cloud-based enterprise systems
AI-enabled decision support
Smart manufacturing systems
Operational visibility and monitoring
Future systems-development trends
Alignment with digital transformation strategy

How to Apply

Submit Your Application

Complete the application form and submit the required registration details to begin the admission process.

Receive Admission & Payment Details

Once approved, you’ll receive your admission confirmation along with the fee structure and payment guidance.

Begin Your Learning Journey

Start your classes and gain access to industry-focused learning experiences designed for career growth.